FAQ

Shipping

How long does shipping take?
Most orders ship within 1-3 business days and arrive within 5-10 business days depending on your location.

Do you ship internationally?
Shipping availability depends on the destination. Enter your address at checkout to see options and rates for your country.

Returns & Exchanges

What is your return policy?
We accept returns on unused items in original packaging within 30 days of delivery. Contact us to start a return.

How do I request a refund or exchange?
Email us with your order number and we'll walk you through the process.

Sizing

How do I find the right size?
Check the size chart on each product page before ordering, since sizing can vary between clothing categories like hijabs, abayas, and everyday wear.

Payment

What payment methods do you accept?
We accept major credit cards and other secure payment options available at checkout.

Is my payment information secure?
Yes, all payments are processed through Shopify's secure, encrypted checkout.

Order Status

How do I track my order?
You'll receive a tracking link by email once your order ships.

Can I change or cancel my order?
Contact us as soon as possible after placing your order — we can make changes only before it ships.